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Impression Formation From Video Conference Screenshots: The Role of Gaze, Camera Distance, and Angle

Authors: 
Géraldine Fauville, Anna C. M. Queiroz, Mufan Luo, Jeffrey Hancock, and Jeremy N. Bailenson
Year of Publication: 
2022
Publication Venue: 
Technology, Mind, and Behavior

This preregistered experiment examines the impact of three nonverbal cues displayed through video conference screenshots (i.e., gaze direction, distance between the face and the camera, camera angle) on impression formation. Actors in video conference screenshots each portrayed one of 18 nonverbal cue configurations that manipulated gaze (at the camera, on-screen, or off-screen), camera distance (close or far), and camera angle (high, eye-level, or low). Study participants (N = 3,982) rated the actors on nine interpersonal dimensions (e.g., likeability). Findings showed significant effects of gaze and camera angle on impression formation, with gaze on-camera positively associated with likeability, social presence and interpersonal attraction, and with high camera angles increased interpersonal attraction and decreased threat perceptions compared to low angles. Although the actors’ distance in relation to the camera did not affect impression formation, the interaction between distance and gaze was positively associated with threat judgment and social presence such that faces closer to the camera and maintaining direct gaze were rated as more socially present and threatening than the other three conditions. Finally, participants’ gender also played an important role as women, regardless of actors’ nonverbal behaviors and demographics, reported higher likeability judgment and lower threat judgments than men. These results contribute to the body of knowledge concerning nonverbal behavior in video conferences and how these compare and differ from face-to-face interaction. Moreover, through the use of video conference screenshots, these results inform video conference users concerning how their nonverbal behaviors might impact how they are perceived by others.

Fauville, G., Queiroz, A. C. M., Luo, M., Hancock, J., & Bailenson, J. N. (2022). Impression Formation From Video Conference Screenshots: The Role of Gaze, Camera Distance, and Angle. Technology, Mind, and Behavior. https://doi.org/10.1037/tmb00000055

Topics: 
Learning Sciences